Recently, a customer reached out for some tech support for troubleshooting an image quality complaint from one of his sonographers. He had only just started supporting ultrasound and wanted some …
Elements of Speed
No matter what’s going on in the world around us, turn-around time will always be a critical issue for maintaining uptime, client satisfaction, and patient care for healthcare facilities of …
Terms and Conditions 6-8-2022 Update
Take time to review our updated Terms and Conditions for depot-based repairs to ultrasound probes and MRI coils. Download the PDF version HERE Terms and Conditions for Ultrasound Probes and …
Soft training that can save your budget
It’s a given that your service team needs ongoing, specialized in-depth training on maintaining and troubleshooting the devices you have in your imaging departments. However, sometimes the soft training, training …
Cool it, and clean it!
An ultrasound probe provides an image only as good as the system to which it is connected. Let’s discuss ways to minimize common problems with ultrasound scanners: infrequent and inadequate …
Do, or do not. There is no try.
Seriously, anyone can repair just about anything, as long as you have some basic skills, a few tools, hand-eye coordination, a garage with electricity, and YouTube. But should they? There …
Getting Schooled in Probe Repair Operations
Staying ahead in the medical field is all about staying informed and up to date on new developments, procedures, and processes associated with current technology. From academia to OEMs and …
The Road Less Traveled
Years ago, our founders paved a new path for probe repair and manufacturing by developing technology and processes no one had heard of before, let alone applied. Many in the …
Processes, Procedures, and Work Instructions
by Matt Tomory, Vice President of Sales and Marketing When a company documents its Quality Management Systems (QMS), it must clearly define what it’s doing (Processes) or what its Procedures …
HTM’s Role in Ultrasound Accreditation
How Accreditation for Imaging Departments Affects Your Facility, Your Patients, and You The importance of being ISO 13485:2016 certified has been a popular topic in the medical device service industry …