ULTRASOUND - RapidRepair
We've expanded upon our RapidRepair™ program which began April 2019 and provided 5-day worst-case repair times for the Philips X7-2t and X8-2t TEE probes. We’ve invested millions in improving infrastructure and staff, accelerating our training programs, increasing efficiencies, and developing additional proprietary processes.
Our RapidRepair™ processes enable devices to be evaluated, repaired, tested, and returned in the most efficient manners possible and are key to our customers maintaining workflow, patient care, and the financial bottom line.
RapidRepair™for MRI coils are executed at Innovatus Imaging’s MRI Center of Excellence in Pittsburgh and ultrasound probes at our Ultrasound Center of Excellence in Tulsa, Oklahoma.
RapidRepair™ allows us to get the most popular makes and models of ultrasound probes and MRI coils back to technologists faster than ever before, while remaining consistent with OEM design.
Moving forward, you can expect increased efficiency while maintaining the same high-level of quality that you expect from Innovatus Imaging. We are the only repair provider offering a 12-month warranty on ALL standard probes. Specialty probes and MRI coils are backed by a 6-month warranty.
Call our customer care team at 844-687-5100 to arrange for your RapidRepair™today.
Sign up below to enroll in our Exclusive Philips X8-2t and X7-2t RapidRepair™ Program
Innovatus Imaging's Ultrasound Center of Excellence is uniquely qualified to repair Philips X8-2t's and X7-2t's. We have a proprietary system in place to get your Philips X-TEE's repaired in as little as 3 – 5 days after we receive your quote approval. We also have loaner solutions to assure you maintain uptime as best as possible..
Our RapidRepair™ engineers, technicians, and specialists for Philips X-TEE's are geared up and ready to go before your probe arrives at our work stations, backed up by 30 years of proven expertise, 30,000+ successful TEE probe repairs, and more than 200,000 total probe repairs. Our methodologies are backed by our ISO 13485:2016 certification and proven to deliver sustainable quality that restores performance back to its original form, fit, and function.
You can get your Philips X-TEE repaired and back in your hands faster with our RapidRepair™ kit which consists of a TEE approved shipping box and pre-paid shipping label so you can send your probe to us and then give us a call, saving you even more time!
You can also have a guaranteed loaner by applying for our MyInventory program which establishes a Private or Preferred Loaner Pool just for you.
If you have an emergent need, please reach out to our team directly at 844-687-5100 and they can arrange for immediate service.
Our Exclusive Philips X8-2t and X7-2t RapidRepair™ Program includes:
- A ready to ship TEE probe box that can easily be stored at your workstation until needed
- A pre-paid shipping label back to our Ultrasound Center of Excellence
- A TEE probe tip protector which can be used on existing probes to protect the distal tip during transport
A 24 x 18 poster that outlines industry best practices for TEE probe care, handling, cleaning and storage tips from our proprietary process analysis that can help departments avoid bigger failures down the road
Just complete the form below to start the process.